Agenda Conference Day 1: Tuesday, April 27, 2021


08:30 BST Virtual Event Platform Opens. Login & familiarise yourself with the platform features and introduce yourself to other participants.

09:00 Welcome Introduction From Senior LBCG Director

Optimal Use Of Data & Implementing A.I./Machine Learning Applications

Understanding A.I. Capabilities, Managing Risk & Delivering Results

What constitutes a smarter network and how can implementing one allow you to better utilise your data to prioritize risk and minimise network disruption? In this opening keynote panel, we investigate how to practically implement the latest A.I. and machine-learning applications across the network to gain true insight into the data coming in and utilise it to achieve greater operational efficiency and reduce risk.


09:00    Visionary Case Studies On Making Good Use Of Data For A.I. & Machine Learning Applications In The Water Industry - What's Working In The Real World?

In the following three 15-minute case studies, senior personnel explore how to overcome the challenges of digital innovation implementation to deliver greater data usage execution across the board.

1. Understanding The Capabilities Of A.I. & Machine Learning Applications To Better Manage Demand, Improve Leakage Performance, Deliver Efficiency Gains  & Reduce Operating Costs

Pedro Vieira e Moreira, IT & Innovation Director, Águas do Porto

2. Building Confidence & Managing Risks When Implementing A.I. Projects

Francisco Javier Fernández Delgado, Deputy Director, Canal de Isabel II

3. Assumptions vs AI Accuracy: When and How To Make That Leap

Victoria Edwards, CEO, FIDO Tech

09:45        Extended Conference Discussion & Feedback Session

An opportunity for delegates to question speakers and feedback to conference on how they have addressed the challenges raised in the opening panel. What are the results they are seeing

Investigating The Application Of A.I. & Machine-Learning To Improve Data Utilisation For Predicting & Managing Water Usage Demand

Innovations in smart metering promise to overhaul our understanding of demand and consumption patterns across the network. In this next section, we explore how water utility companies can better utilise this data for real insights on water usage and implement a smarter network that automatically responds to these behavioural shifts.


10:05    Investigating The Possibilities Presented By Different Methods Of Demand Modelling

We explore the different methods being applied to demand modelling, based on bottom-up approaches and machine-learning, taking into account weather data and seasonal occupancy.

  • How can having a detailed understanding of demands, on a per second basis and at every household connection help interpret network sensor data?
  • How can having a detailed understanding of demands, and what drives them, improve water network design?
  • What is the effect on hydraulic network modelling of taking a different approach to demand modelling?
  • Does a better understanding of future demands improve the design of the water treatment plant?

Mirjam Blokker, Principal Scientist, KWR Water Institute

10:30        Virtual Question & Answer Session

10:40        Morning Refreshment Break


11:10    Investigating Singapore's Leakage Management Framework & How They Are Leveraging New Technologies To Mitigate Risks

Water is a precious resource in Singapore. Having a robust framework in place to manage distribution losses and leveraging technology can minimise water loss in the network and improve network resilience.

  • How does PUB manage distribution losses in the network?
  • What has been done to transform PUB's approach in managing the water supply network and how can technology be leveraged to drive transformation?
  • How is the data being used by PUB to help in smarter operations and network renewal plans?

Ridzuan Ismail, Water Supply Network Director, PUB


11:40    Ensuring Accurate, Reliable Data At The Metering Stage & Improving The Execution Of That Data For Implementing An Intelligent Water Supply Network

Innovations in smart metering promise greater insights into customer demand and consumption patterns. But how are companies ensuring clean and accurate data at the metering stage?

  • How are companies rolling out smart meters and in what areas are these meters delivering greater insights?
  • In what ways can you assess and monitor the quality of data collected by the meters? What are the testing strategies being implemented?
  • What types of smart meters are available and what criteria are companies using to select where to place these meters?
  • What is the impact of IoT & Edge innovation on smart metering technology and how are these developments assisting water utility companies in collecting reliable and accurate data?

Mbali Matiwane, Director of Water Distribution, City of Cape Town

12:05        Virtual Question & Answer Session


12:15    Improve The Execution Of Transforming Metering Data Into Intelligence To Accurately Predict & Manage Demand Whilst Mitigating Against Risks

In this panel, we investigate how water utility companies are utilising innovations in smart metering and data analytics to maximise their data usage and more accurately forecast and manage demand.

  • What insights are being provided by developments in smart metering and how are companies implementing these insights to better manage demand?
  • Which tools are they implementing to analyse this smart meter data?
  • How are they utilising this data to make more accurate assessments as to the risks posed to the network at any given time?
  • In what ways can you utilise artificial intelligence to better operate your system and manage demand in light of the smart meter data?

Mbali Matiwane, Director of Water Distribution, City of Cape Town

Doug Spencer, Head of Smart Metering, Anglian Water

Ridzuan Ismail, Water Supply Network Director, PUB

12:40        Virtual Question & Answer Session


12:50    Improving Demand Data Utilisation To Intelligently Divert Water Resources To Where They Are Needed To Keep Control & Minimise Impacts

Maximising the usage and execution of your data promises water efficiency benefits and a consistent service quality to customers. We evaluate the latest innovations and assess their implementation.

  • What are the data parameters being used to analyse how to effectively deploy water resources across the network?
  • How can you more accurately pinpoint the reason behind demand pattern shifts and effectively mitigate against the associated risks?
  • What are the innovative ways in which algorithms are being applied to allow water utility companies to divert water resources to where they are needed?
  • Discover the mathematical approaches being taken to maximise the analysis and effectiveness of the data coming in.

Ramoncito Soriano, Head of Technical Planning, Maynilad Water Services

13:20        Virtual Question & Answer Session

13:30        Lunch Break

>> Interactive Lunchtime Conversation Hosted By FIDO Tech<<

Lead Sponsors FIDO Tech are on a mission to save the world's water one megalitre at a time using true artificial intelligence. But is the industry ready to embrace AI fully and to trust the technology with decisions that it has previously relied on humans to take? Leading this important debate with the audience, Victoria Edwards of FIDO Tech will invite industry attendees to share and discuss some of the practical, cultural and organisational challenges of moving to the brave new world of AI.

Improving The Accuracy & Quality Of Models

Building Models That Reflect Reality To Simulate What The Network Is Doing In Real-Time

Accurately predicting and anticipating how the network will respond to different pressures and behavioural change can allow you to get ahead of any potential problems. But how can this be achieved?


14:30    Investigating How To Accurately Maintain & Optimize Your Network Models To Detect Abnormal Network Behaviour

How can you better calibrate your models to ensure they are as accurate as possible so to react quickly to any abnormal network behaviour? We investigate the latest calibration tools and methodologies.

  • What are the data parameters and sets you should be feeding into models to ensure that they are as accurate as possible?
  • How can you more effectively adjust data parameters to improve the accuracy of network models?
  • Discover the latest tools and applications available to analyse data parameters and automatically adjust models.
  • Learn what degree of model accuracy can be achieved and what are the tangible benefits of delivering greater accuracy.

Duncan Allen, Clean Water Hydraulic Modelling Specialist, Scottish Water

Dr Peter van Thienen, CIO, KWR Water Institute

14:55        Virtual Question & Answer Session


15:10    Better Utilise Sensor Data To Predict potential Failure And Optimise Your Asset Investment & Replacement Strategy

  • In what ways can better data usage execution be implemented into models to predict where failures are going to occur?
  • How can you utilise this information to better anticipate where you need to replace assets and reduce disruption on the network?
  • Which are the latest tools and applications available to analyse data parameters and automatically adjust models?
  • What degree of model accuracy can be achieved and what are the tangible benefits of delivering greater accuracy?

Dennis Gardien, Water Flow Specialist, Dunea Water

Dr Peter van Thienen, CIO, KWR Water Institute

15:35    Virtual Question & Answer Session

15:45    Ensure Water Supply Safety And Efficiency By Monitoring And Controlling The Utility's Infrastructure

A.R.I-Dorot Smart Water innovative systems, that efficiently and dynamically manage the water in the utility's network, based upon numerous variables such as pressure, flow, water level, salinity, turbidity and more, ensure water supply safety and efficiency and enhance energy savings, through:

  • Remote Control and Monitoring
  • Increase Water Supply Efficiency
  • Improve Water Utility Operation
  • Reduce Expenses
  • Extend Infrastructure Lifespan

Gary Weinstein, ConDor & SKYplatform Product Manager, A.R.I.-Dorot

Avi Atias, ARISENSE Product Manager, A.R.I.-Dorot

>> Digital Innovation Showcase & Interview <<

During the refreshment break, we give delegates the opportunity to hear from and question some of the leading technology and services providers on some of the new technologies and digital innovations being  developed to solve some of the industry's most pressing challenges.

16:30     Afternoon Refreshment Break


17:00    Utilising Digital Twins To Predict Future Performance & Identify Failures Before They Happen

How are Digital Twins delivering greater network observability and how can the insights gained by these alert-based systems be harnessed to anticipate failures and implement remedial action?

  • How can you combine real-time data with digital modelling and visualisation to create actionable insights?
  • To what extent can you create an accurate, intelligent real-time simulation that allows you to detect prioritize risks?
  • How can digital twins mitigate disruption to customers and communities and allow companies to respond faster and more effectively to emerging issues?
  • What insights can digital twin technologies bring and how can these be utilised effectively by water companies?
  • What benefits to digital twins offer above and beyond conventional models and how can companies exploit these advantages?

David Fortune, VP Innovation, Innovyze

17:30        Virtual Question & Answer Session


17:40    Investigating The Capabilities Of New Technology In Providing Sufficient Supplies For A Municipal Water Utility

With water in the U.S. Desert Southwest being scarce, what has proven to be the most appropriate path to take?

In this closing session, Jake Lenderking explores how new technology is assisting with the problem - what are the actual results being witnessed? He goes onto ask: can technology allow us to achieve even more - and if so, how?

Jake Lenderking, VP of Water Resources, Global Water Resources

18:05        Virtual Question & Answer Session

18:15        Chair's Closing Remarks & End Of Day One


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